Access to Pelican Herttoniemi
1. Arrival
Welcome to Pelican Herttoniemi!
Our customer service is open on weekdays from 10 a.m. to 6 p.m. and on Saturdays from 10 a.m. to 2 p.m. In our shop you can buy moving and packing supplies such as moving boxes, mattress covers, packing tapes, etc. Welcome to visit us!
Once you have signed a rental agreement for a storage at Pelican Herttoniemi, you will have access to your unit every day of the year from 5.30 a.m. to 10 p.m. You have received a personal 8-digit access code by e-mail, which will allow you to enter from both driveways on Hitsaajankatu. In the middle of the doors you will find the keypad where you enter the code. Remember to also press * and #!
Access
When entering the code into the keypad, first press * (asterisk) + then the 8-digit code + finally # (dash). The instructions for using the device are also available next to it.
2. Loading area and trolleys
You can drive your car/trailer directly into the loading area, so you are also protected from the weather. The loading area can accommodate 4 cars at a time. Please note this when parking. When you are ready, please move your car to the curb to make room for the next person.
In the loading area, you can borrow trolleys for transporting goods. The trolleys are not locked and we ask you to return them to their place after use. Trolleys may not be left in your own storage or borrowed to take with you.
3. How to find your storage
At the left end of the loading area you will find a lift to the storages located on floors 3-7. The first number of your unit will tell you which floor the storage you are renting is on (e.g. 3123 is on the third floor).
At the right end of the loading area you will find a lift door, which you can access with your code and behind which you will find two more lifts. On this side you will also find a goods lift, which you can use to lift your goods and trolleys up to the platform.
The lift is operated by buttons marked with up and down arrows. Note! Do not stand on the goods lift while it is moving.
If your storage number starts with 2, it is on the same floor as these lifts. The lifts take you to floors 3-7. You will also find the toilet on this floor.
4. At the storage
When you reach the right floor, there will be unit numbers in front of the elevator and arrows indicating which direction you need to go to find your storage.
Once you have found to your storage, please check once again that you are using the right space. The unit number is outside the door.
Open the door by pulling the latch open. This unlocks the lock and the door can be opened.
On the floor of the unit there is a safety-approved cylinder lock with keys. Note. Pelican does not have spare keys for your lock.
For easy access, you can get an access tag from the store free of charge during store hours. Once activated, you can display it on the black area of the access device, so you don't have to enter a code.
The storage is now ready for use.
Note! In our shop you can also buy moving and packing accessories such as moving boxes, mattress covers, packing tapes, etc. Welcome to visit us!
5. Opening and locking the door
To close the door:
Push the door closed, and slide the metal latch into place so that the door locks. (For lift-up doors, pull the door down and make sure the door is fully down to get the latch in place.)
Make sure the cylinder lock tab is aligned with the lock. (See picture 2: The dots are facing each other) Insert the lock into it's place and turn the key counterclockwise. Remove the key and the lock should stay in place. Make sure the door does not open.
To open the door:
Turn the key to the right and pull the cylinder lock out of its slot. Slide the metal latch and you can now open the door.
