Access to Pelican Kilo
1. Arrival
Welcome to Pelican Self Storage Kilo!
When our customer service is open (weekdays 10-18, Saturdays 10-14) the gate to the yard is open. If you arrive when our customer service is closed, the gate is closed. To open the gate, enter your personal 8-digit access code on the keypad on the left side of the gate. Remember to also press * and #! The gate is also opened by the access code in case of an exit. If you encounter problems outside opening hours, call the emergency number 020 491 2761.
Note! In our store you can buy moving and packing accessories such as moving boxes, mattress covers, packing tapes, etc. Welcome to visit us!
2. Loading area/entrance
You can drive your car/trailer directly into the loading area, so you are also protected from the weather.
The loading area can accommodate two cars at the same time. An alternative loading door is located under the canopy immediately to the right of the loading area.
Please note that parking in the loading area is only allowed during loading or unloading.
When you are ready, please kindly move your car to the reserved parking spaces.
3. Opening hours and use of the keypad
You have access to your storage space every day of the year from 05.30 to 22.00 from the start date of your contract.
To access your storage, you will need your 8-digit access code, which you received by email. Access devices are located both at the entrance gate and at the outer doors of the loading area.
When entering the code into the reader, first press * (asterisk) + then the 8-digit code + finally # (dash).
The instructions for using the device are also available next to it.
4. Trolleys in the loading area
In the loading area, you can borrow trolleys for transporting goods. The trolleys are not locked and we ask you to return them to their place after use. Trolleys may not be left in your own storage or borrowed to take with you.
5. How to find your storage space
The lifts are located in the lobby immediately after the loading area doors. The first number of your unit will tell you which floor the storage you are renting is on (e.g. 3123 is on the third floor).
When you reach the right floor, there will be unit numbers in front of the elevator and arrows indicating which direction you need to go to find your storage.
6. Use of storage space
Once you have found to your storage, please check once again that you are using the right space. The unit number is outside the door.
Open the door by pulling the latch open. This unlocks the lock and the door can be opened.
On the floor of the unit there is a safety-approved cylinder lock with keys. Note. Pelican has no spare keys to your lock.
For easy access, you can get an access tag from the store free of charge during store hours. Once activated, you can display it on the black area of the access device, so you don't have to enter a code.
The space is now ready for use.
7. How to open and lock the storage door
To close the door:
Push the door closed, and slide the metal latch into place so that the door locks. (For lift-up doors, pull the door down and make sure the door is fully down to get the latch in place.)
Make sure the cylinder lock tab is aligned with the lock. (See picture 2: The dots are facing each other) Insert the lock into it's place and turn the key counterclockwise. Remove the key and the lock should stay in place. Make sure the door does not open.
To open the door:
Turn the key to the right and pull the cylinder lock out of its slot. Slide the metal lock pin and you can now open the door.
