Pelican Töölö instructions
1.Arrival
Welcome to Pelican Self Storage Töölö! Our customer service and the entrance to the parking garage are located at Päivärinnankatu 1, 00250 Helsinki. Our customer service is open on weekdays 10-18 and on Saturdays 10-14.
In our store you can buy moving and packing supplies such as moving boxes, mattress covers, packing tapes, etc. Welcome to visit us!
2. Loading area/entrance
You can get to your warehouse from the Päivärinnankatu entrance (on the right side of the store) or through the parking garage (on the left side of the store). You can open the doors using Pelican's Smart Access app.
Please note that the maximum height of a vehicle in the parking garage is 2.2m.
If you encounter problems outside opening hours, call the emergency number 020 491 2761.
3. Opening hours and getting around the site
You have access to your storage space every day of the year from 05.30 to 22.00 from the start date of your contract.
In order to access your storage, you need to activate the Pelican Smart Access app. You have received an SMS to activate the app, where you will find a link to the app itself and a code to activate it. You can find instructions on how to use the app here: https://pelican.fi/app
3. Loading area/parking garage
You can drive your car inside the parking garage, which also serves as a loading area. The parking spaces are located immediately after the ramp on the right. Please note that the maximum vehicle height when entering the loading area is 2.2m.
Please also note that parking in the loading area is only allowed during loading or unloading.
In the loading area, you can borrow trolleys for transporting goods. The trolleys are not locked and we ask you to return them to their place after use. Trolleys may not be left in your own storage or borrowed to take with you.
4. Mannerheimintie entrance
There may be several visitors to the warehouses at the same time. In this case, you can also use the lifts/entrance on the Mannerheimintie side.
The lifts on Mannerheimintie side are slightly smaller than the main lift. If you want to use them from the loading basement, you will find them by passing through the white sliding doors at the corner of the loading area.
6. How to find your storage space
The first number of your storage tells you on which floor the unit you are renting is located (e.g. 3053 is on the third floor).
Exception are the 3-digit units: you will find storages numbered 100-299 on floor -1 and 300-450 on floor -2.
Wine storages are on floor -2 and are numbered 500-720.
When you reach the right floor, the storages are on the left. On the walls you will find signs indicating which direction you need to go to find your unit.
7. Use of storage space
Once you have found the space you rented, please check once again that you are using the right space. The storage number is outside the door.
On the floor of the unit there is a safety-approved cylinder lock with keys. Note. Pelican has no spare keys to your lock.
To open the door:
Turn the key to the right and pull the cylinder lock out of its slot. Slide the metal lock pin and you can now open the door.
To close the door:
Push the door closed and slide the metal latch into place so that the door locks. (For lift-up doors, pull the door down, making sure the door is fully down to get the latch in place.)
Make sure the cylinder lock tab is aligned with the lock. (See picture 2: The dots are facing each other) Insert the lock into it's place and turn the key counterclockwise. Remove the key and the lock should stay in place. Make sure the door does not open.
