Pelican Viikki instructions
1.Arrival
Welcome to Pelican Self Storage Viikki!
Our customer service is open on weekdays 10-18 and on Saturdays 10-14.
In our shop you can buy moving and packing supplies such as moving boxes, mattress covers, packing tapes, etc. Welcome to visit us!
If you encounter problems outside opening hours, call the emergency number 020 491 2761.
2. Loading area/entrance
You can drive your car/trailer directly to the loading area, which also protects you from the weather.
Access to the loading area is through the gates next to the garbage shed.
The exit is through the gates next to the shop.
The loading area can accommodate four cars at the same time.
Please note that parking in the loading area is only allowed during loading or unloading.
When you are ready, kindly move your car to the parking spaces provided.
3. Opening hours and the Pelican Smart Access app
You have access to your storage space every day of the year from 05.30 to 22.00 from the start date of your contract.
In order to access your storage, you need to activate the Pelican Smart Access app. We sent you an SMS to activate the application. The message contains a link to the app itself and a code to activate the app. You can find instructions on how to use the app here:
https://pelican.fi/app
If you encounter problems outside opening hours, call the emergency number 020 491 2761.
4. Trolleys in the loading area
In the loading area, you can borrow trolleys for transporting goods. The trolleys are not locked and we ask you to return them to their place after use. Trolleys may not be left in your own storage or borrowed to take with you.
5. How to find your storage space
The lifts are located in the lobby immediately after the doors to the loading area. The first number of your unit will tell you which floor the space you are renting is on (e.g. 3123 is on the third floor).
When you reach the right floor, the elevator will have the unit numbers in front of it and arrows indicating which direction you need to go to find your storage.
6. Use of storage space
Once you have found the space you rented, please check once again that you are using the right space. The storage number is outside the door.
Open the door by pulling the latch open. This unlocks the lock and the door can be opened.
On the floor of the unit there is a safety-approved cylinder lock with keys. Note. Pelican has no spare keys to your lock.
The space is now ready for use.
7. How to open and lock your storage door
To close the door:
Push the door closed, and slide the metal latch into place so that the door locks. (For lift-up doors, pull the door down and make sure the door is fully down to get the latch in place.)
Make sure the cylinder lock tab is aligned with the lock. (See picture 2: The dots are facing each other) Insert the lock into it's place and turn the key counterclockwise. Remove the key and the lock should stay in place. Make sure the door does not open.
To open the door:
Turn the key to the right and pull the cylinder lock out of its slot. Slide the metal lock pin and you can now open the door.
