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Privacy Policy

Pelican Self Storage Group (”Pelican Self Storage" or "we" or "us") takes data privacy seriously. This Privacy Policy describes how Pelican Self Storage as datacontroller within the meaning of the General Data Protection Regulation ("GDPR") and the ePrivacy Regulation ("ePrivacy Regulation") collects and processes the personal data and other information of the users.

1. Categories of personal data and processing purposes
The categories of personal data about you that we collect and process are:

A) Data that is collected when you visit our website and make a web request is contact details, such as name, email address, telephone number, requests;

B) Data that is collected when you enter an agreement is contact details such as name, address, email address, telephone number, identification number, bank information, requests

Information that is collected from you when you visit our website or enter into a contract, we use to be able to provide your services and promotions and to fulfil our obligations towards you as our customer.

2. Third Parties

  • Transfer to service providers
    Pelican Self Storage may engage external service providers, who act as a data processor of Pelican Self Storage, to provide certain services to Pelican Self Storage, such as website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may have access to and/or may process your personal data.
    We request those external service providers to implement and apply security safeguards to ensure the privacy and security of your personal data.
  • Other recipients
    Pelican Self Storage may transfer - in compliance with applicable data protection law - personal data to law enforcement agencies, governmental authorities, legal counsel, external consultants, or business partners. In case of a corporate merger or acquisition, personal data may be transferred to the third parties being involve in the merger or acquisition.
  • International transfers of Personal Data
    The personal data that we collect or receive about you may be transferred to and processed by recipients which are located outside the EU/European Economic Area (jointly referred to as the "EU"). The recipients might be located in the countries that is listed on http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm which provide an adequate level of data protection from a European data protection law perspective. The recipients in the US may be certified under the EU-U.S. Privacy Shield and thereby recognized as providing an adequate level of data protection from a European data protection law perspective. Other recipients might be located in other countries which do not adduce an adequate level of protection from a European data protection law perspective. Pelican Self Storage will take all necessary measures to ensure that transfers out of the EU are adequately protected as required by applicable data protection law. With respect to transfers to countries not providing an adequate level of data protection, we will base the transfer on appropriate safeguards, such as standard data protection clauses adopted by the European Commission or by a supervisory authority, approved code of conducts together with binding and enforceable commitments of the recipient, or approved certification mechanisms together with binding and enforceable commitments of the recipient. You can ask for a copy of the such appropriate safeguards by contacting us as set out in Section 7 (Contact us) below.

3. Legal basis for the processing
We may carry out the processing of your personal data on the following legal basis:

  • You have given your consent to the processing of your data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract;
  • The processing is necessary for compliance with a legal obligation to which we are subject to;
  • The processing is necessary to protect your vital interests of you or of another natural person;
  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of personal data, in particular if you are a child.
  • Other applicable legal basis for data processing, especially provisions set out by member state law.

The provision of your personal data may be required by a statutory or contractual obligation, or necessary to enter into a contract with us or to receive our services/products as requested by you. You may also provide your personal data voluntarily.

Not providing your personal data may result in disadvantages for you, e.g. you may not be able to receive certain products and services. However, unless otherwise specified, not providing your personal data will not result in legal consequences for you.

4. What rights do you have and how can you assert your rights?
If you have declared your consent regarding certain collecting, processing and use of your personal data, you can withdrawal this consent at any time with future effect. Further, you can object to the use of your personal data for the purposes of marketing without incurring any costs other than the transmission costs in accordance with the basic tariffs.

Pursuant to the applicable data protection law you may have the right (i) to request access to your personal data, (ii) to request rectification of your personal data, (iii) to request erasure of your personal data, (iv) to request restriction of processing of your personal data, (v) to request data portability, (vi) to object to the processing of your personal data (including objection to profiling; also other rights in connection with automated decision-making).

To exercise your rights please contact us as stated under Section 7 (Contact us) below.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

5. Cookies and other tracking technologies
Our website or application uses cookies. For further information please visit our Cookie Policy

6. How long do we keep your Personal Data?
Your personal data will be retained as long as necessary to provide you with the services and products requested. Once our relationship has come to an end, we will either delete your personal data or anonymize your personal data, unless statutory retention requirements apply (such as for taxation purposes). We may retain your contact details and interests in our products or services for a long period of time if Pelican Self Storage is allowed to send you marketing materials. Also, we may be required by applicable law to retain certain of your personal data for a period of 10 years after the relevant taxation year. We may also retain your personal data after the termination of the contractual relationship if your personal data are necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your personal data for such limited purposes after the termination of the contractual relationship.

7. Contact us
If you have concerns or questions regarding this Privacy Policy, please contact us:
GDPR [at] pelicanselfstorage [dot] com

8. Updates to this Privacy Policy
We may update this Privacy Policy. Any changes to this Privacy Policy will enter into effect from the date it was published or as required by applicable law.